refund policy
Refund and Cancellation Policy
Last updated: 12 July 2026
Customers can manage payment methods, invoices, and cancellations through the Stripe billing portal from account settings in The Sales Workout. For team plans, only the team owner can open the shared billing portal.
Cancellations
Self-service cancellations are scheduled at the end of the current billing period unless support agrees otherwise.
Upgrades And Downgrades
Upgrades and team seat increases can be invoiced immediately for the prorated difference. Downgrades and seat reductions should take effect at the end of the current billing period where supported.
Refunds
Because The Sales Workout provides digital access and usage minutes immediately, payments are non-refundable once service access has started or usage has begun, unless required by applicable law. If you believe you were billed in error, charged twice, or affected by fraud or a technical access issue, contact support@thesalesworkout.com with the account email and Stripe receipt so we can review it.
Contact
Contact support@thesalesworkout.com for billing, cancellation, or refund questions.